Frequently Asked Questions (FAQs)
1. Why choose Dhuni Ratan?
Dhuni Ratan is a pure, spiritual incense product inspired by traditional Indian rituals. It works like a daily hawan and helps cleanse your home or workspace of negative energy. Regular use promotes peace, prosperity, and positivity in the environment, making it ideal for both homes and businesses.
2. What is special about Trust T Chai?
Trust T Chai is a natural herbal tea made from pure, gau-based ingredients and Ayurvedic herbs. It’s not just a healthy drink — it’s a cup of service and devotion, because 100% of its profit goes directly to Gau Seva (Cow Welfare). Every sip contributes to a divine cause.
3. Are Gau Geeta products chemical-free?
Yes. All Gau Geeta products are made using natural, eco-friendly, and gau-based ingredients. We avoid synthetic fragrances, harmful chemicals, and artificial preservatives to ensure purity and authenticity.
4. How should Dhuni Ratan be used?
Use Dhuni Ratan daily just like a traditional dhoop or havan. Light a small portion on a heat-safe surface and allow the smoke to spread naturally in your home or workplace. It helps remove negativity and invites divine peace and prosperity.
5. Can I drink Trust T Chai every day?
Yes, Trust T Chai is safe for daily use. It’s a natural, herbal blend designed to refresh your body and mind while supporting a spiritual cause. You can enjoy it in the morning or evening like regular tea.
6. Can I return a product after purchase?
No. All products sold by Gau Geeta are non-returnable. Since items like Dhuni Ratan and Trust T Chai are spiritual and consumable, we cannot accept returns once delivered. Please read product details carefully before ordering.
7. What should I do if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Send photos or videos of the product and your order details to our WhatsApp support at +91 98133-27159. Our team will review and arrange a replacement or resolution.
8. How long does delivery take?
Orders are processed within 1–2 business days and delivered within 3–7 business days depending on your location. Delays may occur during holidays, weather issues, or courier disruptions.
9. Can I cancel my order after placing it?
Orders can only be cancelled before they are shipped. Once dispatched, cancellation is not possible. Please contact us promptly via WhatsApp or email for early cancellation requests.
10. Do you offer refunds?
Refunds are not issued after shipment.
However, if a replacement is not possible due to stock or logistic reas